Merovalenā¢ Ā· Customer Care
Contact Us
Personal assistance for products, sizing, orders, delivery and returnsāavailable around the clock.
24 Hours a Day, 7 Days a Week
merovalen.com
How We Can Help
Our customer care team can assist with product information, sizing, order status, address corrections, delivery questions, returns, refunds and privacy requests.
For Faster Order Support
Please include your full name, order number, the email address used at checkout and a clear description of your request. If an item arrived damaged, defective or incorrect, include clear photographs of the product, packaging and shipping label when possible.
Response Time
Customer service is available 24 hours a day, 7 days a week. We aim to provide an initial response within 24 hours. Complex order, carrier or payment investigations may require additional time.
Business Information
Brand: Merovalenā¢
Company: Shanghai Baihe Shidai Technology Co., Ltd.
Legal Representative: Bai Qinjie
Unified Social Credit Code: 91310105MAKCDY2J6Y
Registered Address: Room 112, 2nd Floor, Building 10, Lane 658, Jinzhong Road, Changning District, Shanghai, China
Email: service@merovalen.com
Telephone: +86 186 8870 8808
Customer Service Hours: 24 Hours a Day, 7 Days a Week