shipping policy

Merovalen™ · Delivery Information

Shipping Policy

Clear processing, tracking and delivery information for your Merovalen™ order.

Last updated: September 17, 2026

Orders are normally processed within 1–2 business days. Estimated United States delivery is generally 3–5 business days after dispatch.

1. Order Processing

Orders are normally prepared within 1–2 business days after payment authorization. Orders placed on weekends or public holidays begin processing on the next business day. High-volume periods may require additional time.

2. Estimated Delivery

Estimated United States delivery is generally 3–5 business days after dispatch. Delivery estimates are not guarantees and may change because of destination, carrier operations, weather, customs, public holidays or events outside our reasonable control.

3. Shipping Charges

Available shipping methods and charges are displayed at checkout before payment. Free-shipping promotions may be subject to order-value, destination or timing requirements shown with the offer.

4. Tracking

When tracking is available, a shipping confirmation is sent to the email address used at checkout. Tracking may require 24–72 hours to update after the carrier receives the parcel.

5. Address Accuracy

Customers must provide a complete and accurate delivery address. Contact us immediately if a correction is required. Changes cannot be guaranteed after fulfillment begins, and additional costs may apply to parcels returned because of an incomplete or incorrect address.

6. Delayed, Lost or Delivered Parcels

If tracking has not updated for an extended period or a parcel appears lost, contact us with your order number. If tracking shows delivered, first check the delivery area, household members, neighbors, building management and the carrier.

7. International Orders

Where international shipping is offered, customers are responsible for customs duties, import taxes, brokerage fees and destination charges unless checkout states otherwise. Customs processing may extend delivery times.