Contact information

Contact Us

Thank you for visiting merovalen™. Our customer support team is available to assist with products, orders, shipping, returns, refunds, and other store-related questions.

Email Support
service@merovalen.com

Telephone Support
+86 186 8870 8808

Customer Service Hours
Monday through Friday
9:00 a.m.–6:00 p.m.
China Standard Time

Response Time
Most inquiries are answered within 1–2 business days.

Before Contacting Us

For order-related inquiries, please include your full name, order number, the email address used during checkout, and a brief description of the issue. This will help us locate your order and respond more efficiently.

Registered Business Information

Brand: merovalen™
Legal Company: Shanghai Baihe Shidai Technology Co., Ltd.
Owner: Bai Qinjie
Business Registration Number: 91310105MAKCDY2J6Y
Registered Address: Room 112, 2nd Floor, Building 10, Lane 658, Jinzhong Road, Changning District, Shanghai, China